Q: What you do and do not need to view our videos.

We have tried to make the downloading and viewing of our videos as convienyent as possible for our customers. You do not need any downloading software. All can be done thru your browser. At this point we have limited the video formats to just one type for now, WMV (Windows Media Format). This takes the burden off you, the customer, to try and aquire many types of video players and making them all work with your system. You can use any video player that will run the WMV format if you wish. If you do not have a video player that will run the WMV format you can download Windows Media Player free for both a PC and MAC at http://www.microsoft.com/windows/WindowsMedia/player/. We also suggest "Play it All" player. You can download this at Play it All. In the majority of cases those are the only two programs you need.

Q: What if my download stops or just screws up?

Once you have joined you can watch videos as long as your a member. If for some reason your download does not work the first time try again to watch the video. If you still cannot watch the videos contact us page.

Q: Do I need an internet connection to watch your videos?

Yes.

Q: How many times can I watch a video after I join?

Once you have become a member you may watch videos as much as you wish. You are not renting our videos or buying them, you are joining a video membership site. So you can watch them as much as you want to.

Q: How long should a download take?

This is hard to say. It all depends on your internet connection speed. 1-2 hour videos can take quite a while on slower connections. On faster connections of course it will be faster. We do not reccomend that dial up connections be used. You should at least have a DSL connection or cable.

Q: Why does Windows Media Player say "Corrupt file or format not supported"?

If a download file does not play all the way or does not playback normally, then the file is corrupt. Try to watch the video again and if the same thing happens contact us. We may have a bad file.

Q: Why do I have no video in Windows Media Player?

Our videos are for Windows Media Player 10. They will play in earlier versions but without the video codec, only the sound can be heard. A good place to start looking for codecs is this website wmplugins.com.

Q: Why do I get "Content Not Found"?

There are two reasons why this problem happens. One we may have a bad link code. Two, we just made an error when posting the file to our servers. In either case you need to contact us about the problem. We will get the problem corrected ASAP.

Q: Will anything adult related show up on my Credit card statement?

NO. Nothiing will appear on your Credit Card statement that is related to anything adult. You will only see a charge from Ccbill.

Q: Are payment methods safe and confidential?

Credit card payments are encripted and absolutely safe. No credit card information is stored on our severs for any reason. Your purchase is between you and the credit card bank. In your credit card statement no references about the purchased service will be reported. The debit line will contain only the name Ccbill

Q: Will I receive unwanted emails?

We will never send you any unwanted emails. The only emails you will receive from us is when you purchase. You will get a receipt and a link where to login. In the future we may offer a system to keep customers updated on new videos we add. BUT this will be strictly an option and you will have the choice if you want to receive them or not.

Q: Why is it important that I put in a valid email address?

It is VERY important that you enter a valid email address because that address is where we will send your link for logging in and your receipt. You may use a free email service such as yahoo, hotmail..etc. But it must be a working email or you will not receive important info that allows you to login.

Q: If your question has not been covered.

If your question or issue has not been covered. Please contact us.